Issues

  • About creating an account

    When I request to create an account, I got "You are not permissioned for Account Create. Please contact support.". Can I create an account or secondary account?

    Status: Proposed | Reported by Hidden Tue, 07 May 2019 02:44:35 GMT
  • When will the token expire?

    As title.

    Status: Proposed | Reported by Hidden Tue, 07 May 2019 01:52:19 GMT
  • Problem Requesting Access Token

    Hi,I have send a email with whitelist ips.But when I request the access token, still get the following response: ``` { "ERROR": [ { "ERRORMSG": "Ocp-Apim-Subscription-Key has not been configured for account access" } ] } ``` What should I do?

    Status: Proposed | Reported by Hidden Mon, 06 May 2019 02:00:24 GMT
  • receiving 401 responses to access/token endpoint - what still isn't configured on my account?

    see title

    Status: Proposed | Reported by Hidden Fri, 15 Feb 2019 17:24:39 GMT
  • Error "Response XML invalidly formatted" when trying to get account balance

    When I try to get account balance for one of the accounts (acct 1042500114), the following error message is returned: ERRORMSG: Response XML invalidly formatted The error message also includes the XML string, which contains the correct account balance and the XML string seem to be properly formatted. There is no apparent reason why it returned the error message. Curiously, there was no problem with getting account balance for another account.

    Status: Proposed | Reported by Hidden Mon, 11 Feb 2019 01:50:18 GMT
  • Problem Requesting Access Token

    Hi, I have a problem requesting for access token. Please check the following error 'Ocp-Apim-Subscription-Key has not been configured for account access'

    Status: Proposed | Reported by Hidden Tue, 06 Nov 2018 10:08:30 GMT
  • Problems requesting access token

    I was granted access to the API a little less than a day ago and just tried CURLing the access token. If I use the ESB.API service, I receive a 429 error: "Rate limit is exceeded. Try again in ...". However, if I use the Silvergate API service 2.0, I receive a 403 Forbidden error. 1) Is there additional configuration I need to make on my end? 2) What's the difference between the 2 services?

    Status: Proposed | Reported by Hidden Wed, 10 Oct 2018 11:09:56 GMT
  • Have trouble requesting for access token

    Hi, I'm trying to get my access token via CURL with my primary subscription key, and always get 403 error. How can I get the access token? Thanks!

    Status: Proposed | Reported by Hidden Tue, 10 Jul 2018 00:16:58 GMT
  • Account History

    Hi, I'm trying to get the account tx history from the 'account/history' endpoint. What is the format for 'BeginDate' and 'EndDate' and what is the valid option for 'DisplayOrder'? Could you give me an example. Thanks

    Status: Proposed | Reported by Hidden Wed, 11 Oct 2017 20:49:15 GMT
  • Error occurred during parsing XML input for AI0001

    I’m getting "Error occurred during parsing XML input for AI0001” and not sure what I’m missing. curl -v -X POST "https://silvergate.azure-api.net/account/balance" -H "Authorization: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.56j3GDW8L0ZAhzm8umipJ67QnqTFjDCehfWurXonXg4" -H "Content-Type: application/json" -H "Ocp-Apim-Subscription-Key: 8832b9872ce84bd38754593a046edf3c" --data-ascii "{'AccountNumber':'1003700117','SequenceNumber':'local'}" Note: Unnecessary use of -X or --request, POST is already inferred. * Trying 13.64.245.217... * TCP_NODELAY set * Connected to silvergate.azure-api.net (13.64.245.217) port 443 (#0) * TLS 1.2 connection using TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 * Server certificate: *.azure-api.net * Server certificate: Microsoft IT SSL SHA2 * Server certificate: Baltimore CyberTrust Root POST /account/balance HTTP/1.1 Host: silvergate.azure-api.net User-Agent: curl/7.54.0 Accept: */* Authorization: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.56j3GDW8L0ZAhzm8umipJ67QnqTFjDCehfWurXonXg4 Content-Type: application/json Ocp-Apim-Subscription-Key: 8832b9872ce84bd38754593a046edf3c Content-Length: 55 * upload completely sent off: 55 out of 55 bytes HTTP/1.1 400 Bad Request Cache-Control: no-cache Pragma: no-cache Content-Length: 208 Content-Type: application/json; charset=utf-8 Expires: -1 Request-Context: appId=cid-v1:b12548f7-bd28-41be-a4f8-94e4d428815e Set-Cookie: ARRAffinity=197b31ffacc8908a2fafdad26cd5a86605ae1ea81352bfc8353d391af7fc76b9;Path=/;HttpOnly;Domain=sgapi-dev.azurewebsites.net X-AspNet-Version: 4.0.30319 X-Powered-By: ASP.NET Date: Tue, 12 Sep 2017 21:16:55 GMT * Connection #0 to host silvergate.azure-api.net left intact {"SEQUENCE":null,"ResponseData":null,"ERROR":[{"MESSAGEID":"AL99999","MESSAGETYPE":"E","SEGMENTID":null,"SEGMENT_OCCUR":null,"FIELDNAME":null,"ERRORMSG":"Error occurred during parsing XML input for AI0001"}]}

    Status: Proposed | Reported by Hidden Tue, 12 Sep 2017 22:55:56 GMT
  • where could I find the "SequenceNumber"

    Hi, I am trying to use the API to get the account's balance. There are 2 require parameters. They are 'AccountNumber' and 'SequenceNumber'. I already got a few testing account number but I don't know where could I find the sequence number. Thanks, Anthony

    Status: Proposed | Reported by Hidden Tue, 12 Sep 2017 20:42:53 GMT

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