Issues

  • About creating an account

    When I request to create an account, I got "You are not permissioned for Account Create. Please contact support.". Can I create an account or secondary account?

    Status: Proposed | Reported by Hidden Tue, 07 May 2019 02:44:35 GMT
  • When will the token expire?

    As title.

    Status: Proposed | Reported by Hidden Tue, 07 May 2019 01:52:19 GMT
  • Problem Requesting Access Token

    Hi,I have send a email with whitelist ips.But when I request the access token, still get the following response: ``` { "ERROR": [ { "ERRORMSG": "Ocp-Apim-Subscription-Key has not been configured for account access" } ] } ``` What should I do?

    Status: Proposed | Reported by Hidden Mon, 06 May 2019 02:00:24 GMT
  • receiving 401 responses to access/token endpoint - what still isn't configured on my account?

    see title

    Status: Proposed | Reported by Hidden Fri, 15 Feb 2019 17:24:39 GMT
  • Error "Response XML invalidly formatted" when trying to get account balance

    When I try to get account balance for one of the accounts (acct 1042500114), the following error message is returned: ERRORMSG: Response XML invalidly formatted The error message also includes the XML string, which contains the correct account balance and the XML string seem to be properly formatted. There is no apparent reason why it returned the error message. Curiously, there was no problem with getting account balance for another account.

    Status: Proposed | Reported by Hidden Mon, 11 Feb 2019 01:50:18 GMT
  • Problem Requesting Access Token

    Hi, I have a problem requesting for access token. Please check the following error 'Ocp-Apim-Subscription-Key has not been configured for account access'

    Status: Proposed | Reported by Hidden Tue, 06 Nov 2018 10:08:30 GMT
  • Problems requesting access token

    I was granted access to the API a little less than a day ago and just tried CURLing the access token. If I use the ESB.API service, I receive a 429 error: "Rate limit is exceeded. Try again in ...". However, if I use the Silvergate API service 2.0, I receive a 403 Forbidden error. 1) Is there additional configuration I need to make on my end? 2) What's the difference between the 2 services?

    Status: Proposed | Reported by Hidden Wed, 10 Oct 2018 11:09:56 GMT
  • Have trouble requesting for access token

    Hi, I'm trying to get my access token via CURL with my primary subscription key, and always get 403 error. How can I get the access token? Thanks!

    Status: Proposed | Reported by Hidden Tue, 10 Jul 2018 00:16:58 GMT

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